1. Overview
At zetproai.com, we strive to ensure our customers are satisfied with our AI writing tools and services. However, if you are not completely satisfied with your purchase, we are here to help.
2. Eligibility for Refunds
Refunds are considered under the following circumstances:
- Technical Issues: If you experience technical difficulties that prevent you from using the service and our support team cannot resolve the issue within a reasonable timeframe,.
- Service Mismatch: If the service you received does not match the description provided at the time of purchase,.
- Non-Usage: If you have not used the service and request a refund within a specified period (e.g., 7 days) from the date of purchase,.
3. Non-Refundable Situations
Refunds are not provided in the following cases:
- Change of Mind: If you change your mind after purchasing the service,.
- Partial Usage: If you have used part of the service and then decide you no longer want it.
- Subscription Renewals: If a subscription renewal has already been processed,. It is the user’s responsibility to cancel the subscription before the renewal date.
4. Refund Process
To request a refund, please follow these steps:
- Contact Support: Email our support team at [Support Email] with your order number, the reason for your refund request, and any supporting information.
- Evaluation: Our team will evaluate your request and may ask for additional information to process the refund.
- Approval: If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
5. Chargebacks
If you initiate a chargeback with your bank or credit card company, your account with zetproai.com may be suspended or terminated. We encourage you to contact us to resolve any issues before initiating a chargeback.
6. Changes to This Refund Policy
We may update our refund policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this refund policy periodically for any changes.
7. Contact Us
If you have any questions about our refund policy, please contact us:
- Email: [email protected]
- Phone: +8801749645700
- +8801749645700+8801749645700
- +8801749645700
